The State University of New York at Fredonia seeks to purchase a software solution to provide 24/7 assistance utilizing a Chatbot AI system. The Chatbot AI system should be an existing commercial package developed for higher education and that can be integrated and personalized with our existing Banner SIS system. It should provide answers to inquiries and collect data.

A sealed bid will not be held. If you are interested in providing a proposal for the above commodity/product or service, you must contact the appropriately designated Campus contact in this advertisement within 15 business days of this Advertisement Notice.

This procurement is subject to New York State Finance Law §§139-j &-k, also known as the Lobbying Law. Therefore, vendors are cautioned that the only permissible contact for this procurement is the individual(s) listed as a designated contact. Contacting any other individuals at the SUNY Fredonia in connection with this advertisement, may constitute a violation of New York State Finance Law. Failure to comply with this requirement can range from no contract award to debarment from sales to any New York State agency.

Vendors responding to this advertisement shall be required to complete and submit applicable documents related to Vendor Responsibility, New York State Finance Law §§139-j & -k, and New York State’s Tax Law Section 5-a.

Vendors responding to this advertisement must submit valid and current New York State Worker’s Compensation and New York State Disability insurance forms, upon request.