The Rockland County Department of Mental Health is issuing an RFP to establish the Rockland County Behavioral Health Helpline (Helpline) in Quarter 2 of 2024 using Opioid Settlement funds and Rockland County local funding. The Helpline will be available 7am to 11pm, 7 days per week and will be a single-point-of-contact phone number for Rockland residents who are experiencing a behavioral health crisis and need immediate support, or who need information and a referral to services within the Rockland County Behavioral Health System of Care. It is anticipated that this RFP will result in a contract awarded to a single contractor who will establish and oversee this service.

IMPORTANT NOTICE – Bid Distribution:

Vendors interested in obtaining the official version of the solicitation may register to download the solicitation at: https://rocklandgov.bonfirehub.com/portal .

The County of Rockland officially distributes bidding documents through the Bonfire System. Copies of bidding documents obtained from any other source are not considered official copies. Only those vendors who obtain bidding documents from the Bonfire Portal are guaranteed to receive all attachments, drawings or addendum information, if such information is issued.