Stony Brook University Hospital (SBUH) is seeking to enter into a maintenance and service agreement for its Siemens Symbia Evo to support gurney and hospital bed imaging. All of the below are required coverage during the contract term and must be included and be performed by Siemens authorized and certified technicians:

Coverage applies during the Contract Period as indicated:

• Principal Coverage Period 08:00am - 06:00pm M-F
• Post-PCP Extension 4 hours 05:00pm - 09:00pm M-F
• Annual Exam Allowance Unlimited
• Uptime Guarantee 95%
• Phone Response 60 min
• Parts Order Requirement 6pm
• Parts Delivery Next Day
• VB2x Evolve. Express SPECT HW/SW
• Productivity Package Coverage
• SPECT Sources PHI-0124
• SPECT Sources HEGL-0133
• SPECT Detector Head Subsystem Coverage
• Safety Checks
• Planned Maintenance
• Quality Assurance
• Updates
• Technical Phone Support
• Labor
• Travel
• Smart Remote Services
• teamplay Fleet Access
• Application Hotline Phone Support
• Plus
• Remote Response/On-Site 8 Hours during Principal Coverage Period
• Real Time Monitoring M-F 7am-10pm ET
• Performance Reports
• General Spare Parts Coverage
• X-Ray Tube Coverage Unlimited
• Consumable Coverage
• Planned Maintenance (Performed by Siemens)