This Request for Proposal (RFP) is issued by the New York State Department of Agriculture and Markets (AGM or Department) to invite qualified bidders to submit proposals to provide a turnkey Electronic Ticketing (eTicketing) system for the Great New York State Fair (Fair). The Fairgrounds are located at 581 State Fair Boulevard, Syracuse (Town of Geddes, Onondaga County) New York. The property is owned and operated by the New York State AGM.

The Fair is an annual multi-day event (currently 13 days) ending on Labor Day each year. The Fair attracted more than 878,000 patrons in 2022 and over 1.329 million patrons in 2019 (prior to the COVID-19 pandemic). Tickets for admission, parking, and RV camping to the Fair are sold in a number of different formats, prices, and venues. Exhibit 1 is a chart that shows figures for tickets sold/issued for the 2022 Fair. Exhibit 2 is a list of the eTicketing equipment provided at the 2022 Fair. During 2022, all of the admission, parking, and RV camping sales were sold/issued over the internet using a web based interface. In 2019, Midway ride tickets were also sold over the internet using a web based interface (see Exhibit 1 for data).

A primary goal of the eTicketing system is to offer a first-class ticketing solution that is efficient and easy for all customers to use. A modern eTicketing system will enhance the overall ticketing process generally and should result in an increase in the number of admissions sold to the Fair and the surrounding parking and RV camping areas.

Any Proposer that meets the minimum qualifications set forth in Section 3.3 of this RFP is eligible to submit a proposal.

Additional information on this RFP can be location in the documentation attached.